Where Can We Do Better?

The EMS Handoff crew talks with John Spencer, the director of education at Platinum Educational Group, on the subject, “Where Can We Do Better?”

Highlights:

• Chasing the affective domain

• People with pulses; meat in the seat

• Failing the affective domain

• Truth about lies

• 2nd and 3rd order effects

• Affective fails are few and far between

• Culling the herd